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Meduit has provided outstanding bad debt collection services to our hospital for over fifteen years. We are a county owned hospital in the Midwest and while bad debt collections is often a challenging endeavor, we are happy to have a quality partner who understands the customer service and customer satisfaction that we strive to provide to our patients. Meduit is always quick to respond to any questions or concerns we may have. They also meet with our leadership and management teams to provide monthly, quarterly and annual reports. Their reporting packets keep us up to date statistically on their collection efforts, as well as an MTD/YTD review. I would highly recommend the service and team at Meduit to anyone who is looking for a partner to handle their bad debt accounts.
—Trent Chastain
Revenue Cycle Director/HRH Privacy Officer
Revenue Cycle Director/HRH Privacy Officer
After receiving over 25 RFP responses for our HB and PB Self Pay collections’ business, we elected to do an alpha-split between two leading vendors. We recently awarded the Meduit team 100% of our business as we found them to be more professional, had collected more money and provided a superior patient financial experience. In fact, it’s been well over a year since a single patient complaint has risen to my attention.
—Ramona D. Fryer
Vice President Revenue Cycle
Franciscan Missionaries of Our Lady Health System
Vice President Revenue Cycle
Franciscan Missionaries of Our Lady Health System
We engaged Meduit in our Champion Challenger program for Self Pay and Bad Debt collections. After setting new collections’ performance records and retiring 3 competitors, the decision was made to award Meduit 100% of the Self Pay and Bad Debt accounts for as long as they continue to deliver.
—Anonymously
We have worked with Meduit for 17 years with great success! We are extremely diligent in selecting collection agencies, expect outstanding performance and an agency that can adapt and change with the times. Meduit has not let us down; from assisting in special programming to handling patients with delicate but firm hands. All this while providing support to our collection department personnel. We would highly recommend this organizations for your collection accounts.
—South Texas Radiology Group-San Antonio, Texas
I would like to take this opportunity to thank Receivables Management Partners for the many years of excellent collection services since 1998.Their collection efforts have significantly impacted our self pay revenue for past due accounts. As a multi-specialty group of medical providers, our relationship with our patients is of the utmost importance as well as maintaining patient confidentiality while providing professional customer service. Moving forward, we hope to continue our business relationship with Receivables Management Partners since they offer online access (Client Services), maintain good working relationships with our internal collection representatives, and establish affordable payment plans with some of our longtime patients.
—Austin Regional Clinics-Austin, Texas
We have been using Meduit for a little over a year now. I have no regrets. The implementation process was fairly easy, the customer service is terrific and recoveries are exceeding expectations. Meduit is focused on customer service, both the clients and the patients. I find that they do not take our business for granted but really strive to meet our expectations and to be a valued partner of ours.
—Deborah Bowers
Program Director Patient Financial Services
Program Director Patient Financial Services
